ONLINE PORTAL STATEMENTS

Charge account users now have the option of switching to digital invoicing. You will receive and email every month with a link to view your online portal that can be accessed at any time.

To request this charge, please Contact Us

NEW SIGNING METHOD

Your employees will now be asked to sign two receipts instead of our charge account papers. For clients who mandate all employees impute their VIN, License info, or Vehicle info, these sections are now provided on the receipts, but not required by Broadmoor.

HOW TO FIND YOUR INVOICES

Please locate the "Google Drive Folder" link located in your invoice email. Do NOT share this link with anyone outside your organization

WANT TO UNSUBSCRIBE?

Please email us stating you want to unsubscribe from paperless invoicing and we will start sending you all invoices via the mail again.

UPDATE AUTHORIZED SIGNERS

Depending on your charge account, we either allow someone to charge to your account via company vehicle or employee. If you need to update your authorized signers, please send us an email with a new list of the signers. Please allow up to 6 business days for the signers to be updated in our system.

CLOSE YOUR ACCOUNT

Please contact us via email notifying us that you wish to close your account. Please keep in mind, all remaining balance must be paid before the account can be fully closed.

HOW CAN EMPLOYEES CHARGE?

You have two options on how your employees can charge to you company account.

Authorized signers | List of employee names that we keep on record

Company Vehicle | Anyone with your company vehicle can charge to your account. Signatures of each employee is still required.

UNAUTHORIZED CHARGES/DISPUTES

Please email or call us at your earliest convenience. We will need the TRANS # on the receipt in question when you send your email.

We may need a few days to fully investigate each issue brought to our attention. Charges that are deemed incorrect will be credited on your invoice.